When two sides get together to develop a working
agreement, it is usually based on a set of principles
both agree to honour.

The guiding principles that have shaped Dana’s success
in the foodservice industry continue to impress because
they are based upon and measured against how well we
perform.

We believe that exceptional performance happens only
after customer requirements are identified and a course
of action is taken to foster a long lasting relationship in
support of common goals..

Deliver Consistent Quality

Provide great tasting, freshly prepared food
that is healthy, nutritious, well presented
and created only with the best quality ingredients.

Demonstrate Exceptional
Hospitality Everyday!

Provide a totally customer focused, customized
culinary solution to meeting client fiscal
expectations and customer workplace dining
preferences... everyday!

Provide A Welcoming Service

Develop hospitality teams that are welcoming,
friendly, responsive, flexible and capable;
with a “Here for You” attitude.

Develop Customized Solutions
Through Communications

Realize that every business has different
hospitality requirements, then customize programs
and processes for each client. Implement effective
formal and informal daily communications to
ensure timely responsiveness to client and
customer needs.

Provide A Full Disclosure Management Service

Partner with clients and operate on a full-disclosure
“open-book” basis...allowing the management of
hospitality services to be performed to exacting
client specifications.
Develop an environment of mutual trust and respect
among our employees, customers and suppliers.